Once it says, “Email Sent”, you are enrolled and the process is complete.ĭuring the set-up process, some users may encounter the following prompt asking for an Account Name. If you cannot scan the QR code, clicking “Email me an activation code” can be used as a workaround.Įnter your email address and click “Send Email”. Please note- you will need to use the built-in QR reader in the Duo app, not just the camera app on your mobile device. I f you were installing the app without attempting to access Outlook 365, you can confirm that your enrollment is complete by using your mobile device to authenticate to Duo by scanning the QR code on your computer screen. Once you are on the Outlook 365 web page you have successfully completed the enrollment process and are set to go! Once you have the app installed, you will be prompted to authenticate into Outlook 365 by approving the push notification or entering the passcode delivered to your mobile device. This is a common issue for many Android phones.ĭetailed guide for Android Phones is available here:ĭetailed guide for Apple Devices is here: The Duo security logo will look something like this:Īndroid users – Please note that if the Duo app download stalls or fails, try again using mobile data instead of WiFi. Please be sure that you install the correct Duo, as there are some other similarly named apps (Duo Voice, Duo Video Chat, Duolingo, etc). You will be prompted to download the app. Further documentation of this method can be found here.Īssuming that the recommended Duo Mobile is your preferred method of authentication, click on the Duo Mobile area on the “ Select an option” page. Phone number– uses SMS texting to authenticate for standard mobile phones.Further documentation of this method can be found here. Security Key– does not require a phone at all, but instead uses a USB device.We’ll continue getting this set up below. Duo Mobile– an app-based authentication method for smartphones and tablets.In this window, you will select the method that you will use Duo to authenticate. Please note that at this time Duo cannot provide authentication services while you are outside of the United States.Īfter entering your Truman email and password credentials on M365, you will see the Duo welcome screen.Ĭlick “ Next” through several pages of introduction until you get to the page to “ Select an option“. Go to and then follow the on-screen instructions which will walk you through the Duo enrollment process. If you have not yet completed the enrollment process, you can now launch the process by simply accessing the new web version of M365. Truman Duo Authentication Set-Up DocumentationĪs part of Truman’s security enhancement and migration to M365 processes, Truman users are being directed to enroll in and install Duo Authentication – a Multi Factor Security tool. Please note – If the system asks you to confirm your passcode, this is the code you use to lock/unlock your personal device. You can update or change your previous choices by clicking on “Manage Devices” in the Self-Service Duo Portal. Want to Change or Add a New Authentication Device?
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